Ouch!

Tuesday, 13 April 2004 18:10
sazandra: (bullet point)
[personal profile] sazandra
Now what do you think is a lot of emails from one yahell group over the Easter weekend?

One work related group?

You're gonna love this ...


just over 3000 emails!!!

Thankfully it wasn't in my inbox but in the inbox of a colleague who'd asked me to check to see if something had appeared in her absence. It was for an adult learning yahell group and almost every single email was the same, an out of office message being forwarded on by somebody else. It didn't take me long to notice how regular they'd been appearing since Thursday evening, every 5 to 15 minutes exactly the same email then I found the original email.

Somebody had put their out of office assistant on then an email appeared from the group, their assistant sent an email back saying so-and-so is on leave etc, it gets back to the group and yahell sends it out to everyone (I don't know how large the group is but I guess there's adult learning people from all over the UK in it).

This message then gets to somebody who has also put their out of office assistant on and it sends it back to the group again. Now the usual thing is for you to get just one out of office message from somebody no matter how many emails you send them but for some reason this didn't happen with the second out of office assistant. Every time it got it's own message back from yahell it replied, 5 to 15 minutes later the message came back again etc etc ... from Thursday evening until lunchtime today it generated over 3000 emails, until the group owner stepped in and removed the oblivious offender from the group.

At least the subject line was absolutely consistent and I was about to mass delete them, otherwise my service head may have freaked out when she gets back from leave next Monday.

Date: Tuesday, 13 April 2004 10:36 (UTC)
From: [identity profile] dallista.livejournal.com
*ROTFL* Nice... that reminds me how mch I hate those automated messages. They should be banned.

Date: Tuesday, 13 April 2004 11:38 (UTC)
ext_2594: (MS defeat)
From: [identity profile] ozreison.livejournal.com
They're important in business, especially ones where the business/job has a time critical nature to it.

But they shouldn't be set to respond to everything. That's just wrong.

Date: Tuesday, 13 April 2004 11:38 (UTC)
ext_2594: (MS defeat)
From: [identity profile] ozreison.livejournal.com
You do have the option to reply to all or to rely to the sender just once a day.

Polite people have once a day. Stupid people reply to everything. Especially without putitng their Yahoogroup on no mail.

I would be sending them a nice URL to the Netiquette sites...

Date: Tuesday, 13 April 2004 12:00 (UTC)
From: [identity profile] sazandra.livejournal.com
I'm sure the group owner will be sending that person/authority a nice little email, asking them to change their settings and not spam the rest of the group.

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